Please ensure that your docking station's setup matches this diagram and see notes below diagram:
- Ensure USB C cable is taken out of sleeve. This allows more displays to be connected to dock and allows dock to power laptop
- Your display adapters may only connect to Display Port of HDMI
- If the dock is connected to the power strip but there is no light at the end of the cable that connects to dock power, either the power supply cable is not working or the power strip is not receiving power
- If you would like to close your laptop while connected to the dock, then ensure you have your settings adjusted to do nothing when lid is closed while plugged in.